My name is Jessica Martin, and I have over 11 years of experience in the restaurant and hospitality industry. I hold a degree in Hospitality Management from the University of Surrey and a Master’s in Business Administration (MBA) with a concentration in Food Service Management. At Krowd Darden, I oversee initiatives aimed at improving restaurant operations and enhancing the customer experience. I’m deeply involved in employee training programs and operations management, helping restaurants run efficiently while providing top-tier service. My expertise also extends to implementing sustainable practices within the food service industry. I regularly write for industry publications and speak at hospitality events about the future of restaurant management.
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